Kundencenter Email-Accounts/en

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== General==
== General==
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If you have an EUserv mail or webspace plan, you can use it to send, receive and manage emails.
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If you have an EUserv mail or webspace plan you can use it to send, receive and manage emails.
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To receive and send e-mails, you need to create an appropriate contract for your email account.
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To receive and send emails you need to create an email account within your contract.
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These email accounts are the basis for sending and receiving. It can intrude in a row your individual email aliases.
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These email accounts are the basis for sending and receiving. You can point your individual email aliases to these email accounts.
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== Creating accounts ==
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== Creating email accounts ==
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In the EUserv customer service center, you have the possibility to create different email accounts.
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In the EUserv customer panel you have the possibility to create different email accounts (mailboxes).
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Please note that you must create for each email account (mailbox) an email forward (alias) to use the email account (mailbox). How to set up email forwarding (alias), you'll find here: [[Kundencenter_Email_Weiterleitung_Alias/en]]​​.
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Please note that you must create an email forward (alias) for each email account to use the email account. Here you can read how to setup email forwarding (alias): [[Kundencenter_Email_Weiterleitung_Alias/en]]​​.
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Choose your contract for your e-mail or webspace for which you want to create the email accounts.
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Proceed as follows: <br><br>
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1. Log in to customer panel.
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<br><br>
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2. Click in the left menu in the section <b>Customer- / Contractdata</b> the menue item <b>Contracts</b>.
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<br><br>
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3. Then click on the tab for the desired product group (for example, <b>Domain</b> or <b>Webspace</b>). Now select your contract by clicking on <b>Select</b>.<br><br>
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<center>
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[[Datei:Kc2_select_contract_webspace_en.png|800px]]
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</center>
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<br>
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4. Once you have selected your contract, now click on <b>Email-Accounts</b>.
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<center>
<center>
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[[Datei:kc-vertrag-wählen_572x.png]]
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[[Datei:Kc2_webspace_config_en.png|800px]]
</center>
</center>
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5. Here you can create your mailboxes (email accounts. Click on <b>Create</b> to proceed.
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<br>
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Once you have selected your email or webspace contract, click on "Email-Accounts".
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<br>
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<center>
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[[Datei:Kc2_email_accounts_overview_fresh_en.png|800px]]
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</center>
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<br>
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<br>
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=== Creating email accounts (mailboxes) ===
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In this part of the customer panel you can create the desired email accounts. Each email account consists of a fixed part (e.g., pop111111) and a variable part. The variable portion can be freely chosen by you and must contain letters and/or numbers. Note that the variable part cannot be changed later!
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The variable part can be defined in <b>Inbox/Username</b> with the maximum of 16 characters.
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In the two input fields below (<b>Set Password</b> and <b>Set Password again</b>) you enter your password. The password must be at least 8 to 16 characters long and must contain at least 2 digits, 2 lowercase letters and 2 uppercase letters.
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Finally, you should decide how much space you want to assign to the email account (<b>Inbox Size / Mailquota in MB</b>). Please make sure that you assign enough mailspace to your email account in order to prevent fast overflow.
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However, you cannot exceed the maximum mailquota. You can see the maximum mailquota in the input line. In our example: <b>max. Quota of 8000MB cannot be exceeded</b>.
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Also choose your quota size depending on how many mailboxes you want to add in the future.
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<br>
<br>
<br>
<center>
<center>
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[[Datei:account_vertragsdetails_572x.png]]
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[[Datei:Kc2_email_accounts_create_en.png|800px]]
</center>
</center>
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Here, you can set up for your e-mail or webspace email accounts. Now click "Anlegen" to open the corresponding menu.
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=== Editing/deleting email accounts (mailboxes) ===
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To change an email account (mailbox) click on the overview page <b>Email-Accounts</b> right next to the email account on <b>Edit</b>. If you want to delete an email account click on <b>Delete</b>.
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<br>
<br>
<br>
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<center>
<center>
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[[Datei:account_account_572x.png]]
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[[Datei:Kc2_email_accounts_overview_with_account_en.png|800px]]
</center>
</center>
<br>
<br>
<br>
<br>
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=== Creating email account (mailboxes) ===
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=== Increase Mailspace (Mailquota) ===
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In this part of the customer service center, you can create the desired email accounts. Each email account consists of a fixed part (e.g., pop111111) and a variable part. The variable portion can be freely chosen by you and must contain letters and/or numbers.
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Depending on your plan you have the possibility to increase your mailquota by ordering additional mailspace.
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The variable part in the "Postfach-/Accountname" can define with the maximum of 16 characters. In the two text boxes below "Passwort setzen:" und "Passwort erneut eingeben:". Set your password and need to repeat this for your safety. It is important that your password is at least 8, more than 16 characters long and must be provided with at least two uppercase letters, lowercase letters and numbers. Note here that the variable part in option does not change!
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Proceed as follows: <br><br>
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Finally, you should decide how much space you want to assign to the email account ("Postfachgröße/Mailquota in MB"). Please ensure that your email account should not be too small in order to avoid a rapid overcrowding.
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However, you may not exceeds the maximum mail quota. How big is your maximum mail quota, you can overview the page "Email-Accounts" or see full details on http://www.euserv.com/en. In our example, the maximum Mail quota is 8000MB.
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1. On the overview page <b>Email-Accounts</b> click on <b>Increase Mailquota</b>.
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Also calculate from 2 to 3 possible Mailboxes.
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<br><br>
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<center>
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[[Datei:Kc2_email_accounts_overview_with_account_en.png|800px]]
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</center>
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<br>
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2. Choose the desired mailquota (Mailspace in MB).
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<br>
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<center>
<center>
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[[Datei:account_anlegen_572x.png]]
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[[Datei:Kc2_email_accounts_mailspace_select_quota_en.png|800px]]
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</center>
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<br>
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3. On the next window check and configure the desired contract settings on click on <b>Confirm</b>. Done - Your mailquota will be increased immediately and you can assign the mailspace to your mailboxes.
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<br>
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<br>
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<center>
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[[Datei:Kc2_email_accounts_mailspace_select_term_en.png|800px]]
</center>
</center>
<br>
<br>
<br>
<br>
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=== Editing/deleting email account (mailbox) ===
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=== Terminate Mailspace (Mailquota) ===
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If you want to change the option, click on the overview page "Email-Accounts" right next to the email account on "Ändern".  
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You can terminate additional mailspace on the overview page <b>Email-Accounts</b>. Click on <b>Terminate</b> in the corresponding line <b>Additional Quota</b>. A security check appears that you must confirm with your account password. After that a confirmation window is shown with the earliest possible termination date. Click on <b>Confirm</b> to terminate the contract at the earliest possible date. You will receive a termiantion confirmation via email.
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If you want to delete an email account again, click on "Löschen".
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<br>
<br>
<br>
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<center>
<center>
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[[Datei:account_account_edit_572x.png]]
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[[Datei:Kc2_email_accounts_overview_with_account_and_mailspace_en.png|800px]]
</center>
</center>
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Aktuelle Version vom 14:48, 29. Okt. 2019

Creating email accounts (mailboxes)

Inhaltsverzeichnis

Creating email accounts (mailboxes)

General

If you have an EUserv mail or webspace plan you can use it to send, receive and manage emails.

To receive and send emails you need to create an email account within your contract.

These email accounts are the basis for sending and receiving. You can point your individual email aliases to these email accounts.

Creating email accounts

In the EUserv customer panel you have the possibility to create different email accounts (mailboxes).

Please note that you must create an email forward (alias) for each email account to use the email account. Here you can read how to setup email forwarding (alias): Kundencenter_Email_Weiterleitung_Alias/en​​.

Proceed as follows:

1. Log in to customer panel.

2. Click in the left menu in the section Customer- / Contractdata the menue item Contracts.

3. Then click on the tab for the desired product group (for example, Domain or Webspace). Now select your contract by clicking on Select.


4. Once you have selected your contract, now click on Email-Accounts.


5. Here you can create your mailboxes (email accounts. Click on Create to proceed.



Creating email accounts (mailboxes)

In this part of the customer panel you can create the desired email accounts. Each email account consists of a fixed part (e.g., pop111111) and a variable part. The variable portion can be freely chosen by you and must contain letters and/or numbers. Note that the variable part cannot be changed later!

The variable part can be defined in Inbox/Username with the maximum of 16 characters. In the two input fields below (Set Password and Set Password again) you enter your password. The password must be at least 8 to 16 characters long and must contain at least 2 digits, 2 lowercase letters and 2 uppercase letters.

Finally, you should decide how much space you want to assign to the email account (Inbox Size / Mailquota in MB). Please make sure that you assign enough mailspace to your email account in order to prevent fast overflow.

However, you cannot exceed the maximum mailquota. You can see the maximum mailquota in the input line. In our example: max. Quota of 8000MB cannot be exceeded. Also choose your quota size depending on how many mailboxes you want to add in the future.



Editing/deleting email accounts (mailboxes)

To change an email account (mailbox) click on the overview page Email-Accounts right next to the email account on Edit. If you want to delete an email account click on Delete.




Increase Mailspace (Mailquota)

Depending on your plan you have the possibility to increase your mailquota by ordering additional mailspace.

Proceed as follows:

1. On the overview page Email-Accounts click on Increase Mailquota.


2. Choose the desired mailquota (Mailspace in MB).


3. On the next window check and configure the desired contract settings on click on Confirm. Done - Your mailquota will be increased immediately and you can assign the mailspace to your mailboxes.



Terminate Mailspace (Mailquota)

You can terminate additional mailspace on the overview page Email-Accounts. Click on Terminate in the corresponding line Additional Quota. A security check appears that you must confirm with your account password. After that a confirmation window is shown with the earliest possible termination date. Click on Confirm to terminate the contract at the earliest possible date. You will receive a termiantion confirmation via email.