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''' Re-install a server'''
''' Re-install a server'''
</div>
</div>
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== General==
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== General ==
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If you have an EUserv server plan, there is a possibility to comprehensively configure it in the customer service center.
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You also need special parameters that you can find in the customer service center, too.  
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If you booked an EUserv server plan, there is a possibility to comprehensively configure your server in the customer panel.
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A re-installation is the complete new replacement of your server. It is also called a reset, in which all stored data or installed applications on the server will be overwritten and deleted. Protect your data before if it is possible!
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You also need special parameters which can also be found in customer panel.
 +
 
 +
A re-installation is the complete new configuration of your server. It is also called a reset, in which all stored data or installed applications on the server will be overwritten and deleted. So safe your data before starting a Re-installation!
 +
<br><br>
== Prepare the Re-Installation ==
== Prepare the Re-Installation ==
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In the EUserv customer service center, you have the possibility to perform a re-installation for your server.
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To prepare a Re-installation of your server, please proceed as follows: <br><br>
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1. Log in to customer panel.
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<br><br>
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2. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menu item <b>Contracts</b>.
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<br><br>
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3. Then click on the tab for the product group <b>Server</b>. Now select your contract by clicking on <b>Select</b>.
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<br><br>
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Choose your server contract for which you want to perform the re-install.
 
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<br>
 
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<br>
 
<center>
<center>
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[[Datei:Kc-vertrag-wählen_572x.png]]
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[[Datei:Kc2_select_contract_server_en.png|800px]]
</center>
</center>
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<br>
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<br>
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<br><br>
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Once you have selected your contract, click on "Re-Installation".
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4. Click on the menu item <b>Reinstallation</b>.
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<br>
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<br><br>
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<br>
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<center>
<center>
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[[Datei:Server_vertragsdetails_reinstall_572x.png]]
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[[Datei:Kc2_server_config_en.png|800px]]
</center>
</center>
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<br>
 
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<br>
 
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=== Perform the Re-installation ===
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<br><br>
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=== Run the Re-installation ===
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In the section <b>Data for Reinstallation</b> you will see the name of your server that is shown. This is a safety feature to ensure that the correct server will be re-installed. Directly below you can read which operating system (OS) is currently installed on your server.
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In the caption  "Daten für den Reinstall" you will see the name of your server that is shown. This is a safety feature to reinstall the correct server. Directly below you can read what kind of operating system (OS) is currently installed on your server.
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The section <b>Installation type</b> offers the possibility to make a pre-selection between <b>Normal</b> and <b>VNC</b> for your Re-installation. If you want a graphical installation with VNC than you can choose <b>VNC</b> from the dropdown menu.
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<br>
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<br>
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The caption "Installation Type" offers the possibility to make a preselection between "Normal" and "VNC" for your Re-installation.
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Below, you have the opportunity to choose from a large variety of operating systems, that could be installed on your server.  
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<br>
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<br><br>
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<br>
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If you want to install with VNC, please proceed as follows:
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<br>
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<br>
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1. Click on the small arrow next to the "Normal" field.<br>
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2. Then select "VNC" from the drop-down list.
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<br>
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<br>
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 +
<center>
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[[Datei:Kc2_server_reinstallation_en.png|800px]]
 +
</center>
 +
<br><br>
 +
PLEASE NOTE: Errors may occure when installing operating system that have never been tested on the server hardware before. Theese operating systems are shown in the bottom section of the list:
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<br><br>
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Below, you have the opportunity to choose from a variety of operating systems,  the new version for your server.
 
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<br>
 
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<br>
 
<center>
<center>
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[[Datei:wiki_EN_reinstall_betriebssystem_vnc.png]]
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[[Datei:Kc2_server_initialization_untested_os_en.png|800px]]
</center>
</center>
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<br>
 
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<br>
 
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To prevent a new installation "by mistake", you must confirm your new planned installation via the check box "Bestätigung Reinstall".
 
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Click on "Reinstall ausführen" to send the final command to reinstall your server.
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<br><br>
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<br>
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Click on <b>Start Reinstallation</b> to start the Re-installation of your server. For safety reasons an additional confirmation is required.
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<br>
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<br><br>
 +
 
 +
<center>
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[[Datei:Kc2_server_reinstallation_start_en.png|800px]]
 +
</center>
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<br><br>
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As soon as the operating system has been installed, you will receive a notification E-mail.
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<br><br>
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<hr>
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<br><br>
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[[Please note:]]
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<br><br>
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If you want to install an operating system with license costs than please confirm the payment with a click on <b>Confirm</b>. If this is not possible, please proceed with instructions to top up your customer account. The billing of the license cost will be done prorated until the end of the current month. After that the license cost will be billed at the beginning of every new month.
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<br><br>
 +
 
<center>
<center>
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[[Datei:Server_reinstall2_572x.png]]
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[[Datei:Kc2_server_reinstallation_confirm_licence_payment_en.png|800px]]
</center>
</center>
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<br>
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<br><br>
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<br>
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Version vom 08:18, 12. Dez. 2018

Re-install a server

Inhaltsverzeichnis

Re-install a server

General

If you booked an EUserv server plan, there is a possibility to comprehensively configure your server in the customer panel.

You also need special parameters which can also be found in customer panel.

A re-installation is the complete new configuration of your server. It is also called a reset, in which all stored data or installed applications on the server will be overwritten and deleted. So safe your data before starting a Re-installation!

Prepare the Re-Installation

To prepare a Re-installation of your server, please proceed as follows:

1. Log in to customer panel.

2. Please click in the left menu under the section Customer- / Contractdata the menu item Contracts.

3. Then click on the tab for the product group Server. Now select your contract by clicking on Select.



4. Click on the menu item Reinstallation.



Run the Re-installation

In the section Data for Reinstallation you will see the name of your server that is shown. This is a safety feature to ensure that the correct server will be re-installed. Directly below you can read which operating system (OS) is currently installed on your server.

The section Installation type offers the possibility to make a pre-selection between Normal and VNC for your Re-installation. If you want a graphical installation with VNC than you can choose VNC from the dropdown menu.

Below, you have the opportunity to choose from a large variety of operating systems, that could be installed on your server.



PLEASE NOTE: Errors may occure when installing operating system that have never been tested on the server hardware before. Theese operating systems are shown in the bottom section of the list:



Click on Start Reinstallation to start the Re-installation of your server. For safety reasons an additional confirmation is required.



As soon as the operating system has been installed, you will receive a notification E-mail.




Please note:

If you want to install an operating system with license costs than please confirm the payment with a click on Confirm. If this is not possible, please proceed with instructions to top up your customer account. The billing of the license cost will be done prorated until the end of the current month. After that the license cost will be billed at the beginning of every new month.