Webmail/en

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Webmail

Inhaltsverzeichnis

Webmail

Login to the user interface

Login via the email alias

To login with your email alias to the user interface of Webmail, please proceed as follows:



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  • Log in with your username (red marked frame) and password for the Webmail here.
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Aliases/Addresses. 



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Login via the email account

To login with your email account to the user interface of Webmail, please proceed as follows:



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  • Log in with your username (red marked frame) and password for the Webmail here.
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Email-Accounts. 



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Functions

Writing an email

  • Click on the icon 'Create a new messsage'



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  • Enter the recipent into the text field below.
  • Enter your eMail's subject.
  • Enter the message you want to send into the big text field.
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
  • In order to send the message either click the Send now button.


Address book

  • Click on the address book icon which creates an address book for you.



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  • Create a new contact by selecting the icon above the contact overview.



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Filter function

You can create, change, deactivate or delete filters with the filter function of Webmail.

Creating filters

TO create a new filter, please proceed as follows:

  • Log in to https://support.euserv.com/webmail with your username and password for the EUserv Webmail.
  • Click on the Settings icon on the top right.
  • Click on the tab Filters. Here you can add new filters.



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  • Click on the + button on the bottom left to create a new filter.
  • Assign a name to the filter.



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  • Choose between matches all of the following rules, matches any of the following rules and all messages.
  • Save your filter by clicking on the Save button.

Changing filters

To change or deleting your filter rules, please proceed as follows:

  • Go to the filter rule you want to delete.
  • Click on the Trash icon.
  • Click on the Save button to save your changes.


Disabling filters

It's also possible to switch off your created filter. Please proceed as follows:

  • Select the option Disable rule on the top right.



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  • Click on the Save button to save your changes.


Deleting e-mails when the quota has been exceeded

If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows:

  • Enter the address of the EUserv Webmail in your web browser: https://support.euserv.com/webmail
  • Log in with your e-mail account's username and password
  • Select “Personal Settings” from the upper menu
  • Click “Server Settings” and check the field “If moving messages to 'Deleted Items' fails, permanently delete them”
  • Finally, click the “Save” button to apply these settings



Please contact the support under support@euserv.de if the problem still occurs.