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Sufr1 (Diskussion | Beiträge) (→Deleting e-mails when the quota has been exceeded) |
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(Der Versionsvergleich bezieht 17 dazwischenliegende Versionen mit ein.) | |||
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__TOC__ | __TOC__ | ||
= Webmail = | = Webmail = | ||
- | == | + | == Login to the user interface == |
- | Enter the address of the EUserv Webmail into your web browser's address bar: | + | |
+ | === Login via the email alias === | ||
+ | |||
+ | To login with your email alias to the user interface of Webmail, please proceed as follows: | ||
+ | |||
+ | * Enter the address of the EUserv Webmail into your web browser's address bar: https://support.euserv.com/webmail | ||
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:webmail_euserv_en_login_email_alias_1.jpg]] |
</center> | </center> | ||
- | Log in with your username and password for the Webmail here. | + | <br> |
+ | <br> | ||
+ | * Log in with your username (red marked frame) and password for the Webmail here. | ||
+ | <pre> | ||
+ | You will find your data on the EUserv homepage http://www.euserv.de under Customer panel -> Login -> select contract -> Aliases/Addresses. | ||
+ | </pre> | ||
+ | <br> | ||
+ | <br> | ||
+ | <center> | ||
+ | [[Datei:webmail2_en.png]] | ||
+ | </center> | ||
+ | <br> | ||
+ | <br> | ||
- | You will find your data on the EUserv homepage http://www.euserv.de under | + | === Login via the email account === |
+ | |||
+ | To login with your email account to the user interface of Webmail, please proceed as follows: | ||
+ | |||
+ | * Enter the address of the EUserv Webmail into your web browser's address bar: http://webmail.euserv.de. | ||
+ | <br> | ||
+ | <br> | ||
+ | <center> | ||
+ | [[Datei:webmail_euserv_en_login_email_account_1.jpg]] | ||
+ | </center> | ||
+ | <br> | ||
+ | <br> | ||
+ | * Log in with your username (red marked frame) and password for the Webmail here. | ||
+ | <pre> | ||
+ | You will find your data on the EUserv homepage http://www.euserv.de under Customer panel -> Login -> select contract -> Email-Accounts. | ||
+ | </pre> | ||
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:webmail2_en.png]] |
</center> | </center> | ||
- | + | <br> | |
+ | <br> | ||
- | + | ||
+ | == Functions == | ||
+ | |||
+ | === Writing an email === | ||
+ | |||
+ | * Click on the icon 'Create a new messsage' | ||
+ | |||
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:webmail3_en.png]] |
</center> | </center> | ||
- | + | <br> | |
+ | <br> | ||
- | Enter the message you want to send into the big text field. | + | * Enter the recipent into the text field below. |
+ | * Enter your eMail's subject. | ||
+ | * Enter the message you want to send into the big text field. | ||
+ | <pre> | ||
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options. | With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options. | ||
+ | </pre> | ||
- | + | * In order to send the message either click the '''Send now''' button. | |
- | |||
- | + | === Address book === | |
- | + | * Click on the address book icon which creates an address book for you. | |
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:webmail4_en.png]] |
</center> | </center> | ||
- | + | <br> | |
- | < | + | <br> |
- | + | ||
- | < | + | |
- | + | ||
- | + | * Create a new contact by selecting the icon above the contact overview. | |
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:webmail5_en.png]] |
</center> | </center> | ||
- | + | <br> | |
+ | <br> | ||
- | |||
- | + | === Filter function === | |
- | + | You can create, change, deactivate or delete filters with the filter function of Webmail. | |
+ | |||
+ | ==== Creating filters ==== | ||
+ | |||
+ | TO create a new filter, please proceed as follows: | ||
+ | |||
+ | * Log in to https://support.euserv.com/webmail with your username and password for the EUserv Webmail. | ||
+ | * Click on the '''Settings''' icon on the top right. | ||
+ | * Click on the tab '''Filters'''. Here you can add new filters. | ||
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:filter1_en.png]] |
</center> | </center> | ||
- | + | <br> | |
- | + | <br> | |
- | + | * Click on the '''+''' button on the bottom left to create a new filter. | |
+ | * Assign a name to the filter. | ||
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:filter2_en.png]] |
</center> | </center> | ||
- | + | <br> | |
+ | <br> | ||
+ | * Choose between '''matches all of the following rules, matches any of the following rules''' and '''all messages'''. | ||
+ | * Save your filter by clicking on the '''Save''' button. | ||
- | + | ==== Changing filters ==== | |
- | + | To change or deleting your filter rules, please proceed as follows: | |
- | + | * Go to the filter rule you want to delete. | |
+ | * Click on the '''Trash''' icon. | ||
+ | * Click on the '''Save''' button to save your changes. | ||
- | |||
- | |||
- | |||
- | |||
- | |||
- | |||
- | |||
- | |||
- | + | ==== Disabling filters ==== | |
+ | |||
+ | It's also possible to switch off your created filter. Please proceed as follows: | ||
+ | |||
+ | * Select the option '''Disable rule''' on the top right. | ||
+ | <br> | ||
+ | <br> | ||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:filter3_en.png]] |
</center> | </center> | ||
- | + | <br> | |
+ | <br> | ||
+ | * Click on the '''Save''' button to save your changes. | ||
- | |||
- | + | == Deleting e-mails when the quota has been exceeded == | |
+ | |||
+ | If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows: | ||
+ | |||
+ | * Enter the address of the EUserv Webmail in your web browser: https://support.euserv.com/webmail | ||
+ | * Log in with your e-mail account's username and password | ||
+ | * Select “Personal Settings” from the upper menu | ||
+ | * Click “Server Settings” and check the field “If moving messages to 'Deleted Items' fails, permanently delete them” | ||
+ | * Finally, click the “Save” button to apply these settings | ||
- | |||
- | |||
<center> | <center> | ||
- | [[Datei: | + | [[Datei:webmail_quota1_en.jpg|572px]] |
</center> | </center> | ||
- | |||
- | |||
- | |||
- | |||
- | + | Please contact the support under support@euserv.de if the problem still occurs. |
Aktuelle Version vom 10:24, 6. Sep. 2016
Languages: |
Deutsch • English |
Webmail
Inhaltsverzeichnis |
Webmail
Login to the user interface
Login via the email alias
To login with your email alias to the user interface of Webmail, please proceed as follows:
- Enter the address of the EUserv Webmail into your web browser's address bar: https://support.euserv.com/webmail
- Log in with your username (red marked frame) and password for the Webmail here.
You will find your data on the EUserv homepage http://www.euserv.de under Customer panel -> Login -> select contract -> Aliases/Addresses.
Login via the email account
To login with your email account to the user interface of Webmail, please proceed as follows:
- Enter the address of the EUserv Webmail into your web browser's address bar: http://webmail.euserv.de.
- Log in with your username (red marked frame) and password for the Webmail here.
You will find your data on the EUserv homepage http://www.euserv.de under Customer panel -> Login -> select contract -> Email-Accounts.
Functions
Writing an email
- Click on the icon 'Create a new messsage'
- Enter the recipent into the text field below.
- Enter your eMail's subject.
- Enter the message you want to send into the big text field.
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
- In order to send the message either click the Send now button.
Address book
- Click on the address book icon which creates an address book for you.
- Create a new contact by selecting the icon above the contact overview.
Filter function
You can create, change, deactivate or delete filters with the filter function of Webmail.
Creating filters
TO create a new filter, please proceed as follows:
- Log in to https://support.euserv.com/webmail with your username and password for the EUserv Webmail.
- Click on the Settings icon on the top right.
- Click on the tab Filters. Here you can add new filters.
- Click on the + button on the bottom left to create a new filter.
- Assign a name to the filter.
- Choose between matches all of the following rules, matches any of the following rules and all messages.
- Save your filter by clicking on the Save button.
Changing filters
To change or deleting your filter rules, please proceed as follows:
- Go to the filter rule you want to delete.
- Click on the Trash icon.
- Click on the Save button to save your changes.
Disabling filters
It's also possible to switch off your created filter. Please proceed as follows:
- Select the option Disable rule on the top right.
- Click on the Save button to save your changes.
Deleting e-mails when the quota has been exceeded
If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows:
- Enter the address of the EUserv Webmail in your web browser: https://support.euserv.com/webmail
- Log in with your e-mail account's username and password
- Select “Personal Settings” from the upper menu
- Click “Server Settings” and check the field “If moving messages to 'Deleted Items' fails, permanently delete them”
- Finally, click the “Save” button to apply these settings
Please contact the support under support@euserv.de if the problem still occurs.