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Manual Windows Rescue System

General

For server on which the operating system "Windows Server" is installed, we offer the Windows Rescue System. This system offers you tools in case of problem, for example to secure critical data or check the hard drive for viruses. To activate the Windows Rescue System, proceed as follows:

Login into the customer service center and select your server contract.

Choose "Rescue-System" in the left menu.

Choose the entry for the Windows Rescue System from the list and set the hook below
server reset. If you click activate, your server will be restarted in the Windows Rescue mode.

Connecting with the server

After about 15 minutes you can connect to the server by using VNC. In this example we use the VNC viewer from RealVNC. Enter under Server: the main IP address of your server followed by :0 or :5900 (Port of the Windows rescue system).
Click on OK. The viewer will connect to your server:

Enter your password. Please use the Default-Serverpasswort, which you can find in the customer service center below Serverdaten:

You are now successfully connected to your server and see the following screen:

The Window shows you the available options.

Options of the Windows Rescue System

FreeCommander

To use this option, click on FreeCommander. If you want to save some data to a remote FTP backup space, you can do this with the program FreeCommander. This tool provides an available explorer simultaneously to search your data.

Creating and restoring a backup to FTP backup

Creating a backup to FTP backup

To make a backup of your personal settings, proceed as follows:

• Connect with your FTP backup space. Click on the FTP icon. Make a new FTP connection with a double click.

• Enter the server name of your FTP backup spaces. In addition, log on to your FTP username and FTP password. This data can be found from the customer service center: Benutzerdaten FTP-Backup. You can also use a name to the FTP connection. This is useful if you create multiple FTP connections.

• Now you are connected to your FTP server. The left explorer window shows the FTP server and the right explorer window shows your server. Now you can create a backup of your documents in the users folder. Set a folder on your FTP backup space by moving your files.

The backup folder is created.

The folders has been moved to the backup folder.

These files can be recorded again after a re-install of the server, on the basis of problems. Thus, your personal files and settings will not be lost.

Restoring a backup to FTP backup

To restore a backup of your personal settings, proceed as follows:

• Connect with your FTP backup space. Click on the FTP icon. Make a new FTP connection with a double click.

• Enter the server name of your FTP backup spaces. In addition, log on to your FTP username and FTP password. This data can be found from the customer service center: Benutzerdaten FTP-Backup. You can also use a name to the FTP connection. This is useful if you create multiple FTP connections.

• Now you are connected to your FTP server. The left explorer window shows the FTP server and the right explorer window shows your server. Now you can copy your backup of your documents to your server. Choose your backup folder in the left explorer window and move these to your server (right explorer window).

Picking the backup folder.

Picking the backup files.

Creating and restoring a backup on the BackupHD/online hard drive

Creating a backup on the BackupHD/online hard drive

To make a backup of your personal settings, proceed as follows:

• Connect with your BackupHD. Click on the FTP icon. Create a new FTP connection with a double click.

• Enter the name of your online rsync server hard drive. In addition, log on to your FTP username and FTP password. This data can be found in the customer service center: Benutzerdaten BackupHD. Note: rsync of your BackupHD has to be active: Sicherung von Dateien auf BackupHD mit Rsync. If the FTP connection should be encrypted via SSH, enter at the port a 22. You can also use a name to the FTP connection. This is useful if you create a multiple FTP connections.

• Now you are connected to your BackupHD. The left explorer window shows the FTP server and in the explorer window shows your server. Now you can create a backup of your documents in the users folder. Set a folder on your FTP backup space by moving your files.

The backup folder is created.

The folders have been moved to the backup folder.

These files can be recorded again after a re-install of the server, on the basis of problems. Thus, your personal files and settings will not getting lost.

Restoring a backup on the BackupHD/online hard drive

To restore a backup of your personal settings, proceed as follows:

• Connect with your BackupHD. Click on the FTP icon. Create a new FTP connection with a double click.

• Enter the name of your online rsync server hard drive. In addition, log on to your FTP username and FTP password. This data can be found in the customer service center: Benutzerdaten BackupHD. Note: rsync of your BackupHD has to be active: Sicherung von Dateien auf BackupHD mit Rsync. If the FTP connection should be encrypted via SSH, enter at the port a 22. You can also use a name to the FTP connection. This is useful if you create a multiple FTP connections.

• Now you are connected to your BackupHD. The left explorer window shows the FTP server and in the explorer window shows your server. Now you can copy your backup to your server. Choose in the left explorer window your backup folder and move these to your server (right explorer window).

Picking the backup.

Picking the backup files.

Windows start recovery

To use this option, click on Windows start recovery. Here it will be checked and tried to fixed any errors and problems while starting Windows.

Repair the master boot record and boot sector

To use this option, click on Repair the master boot record and boot sector. Here, the start problems can be repaired by a buggy boot sector or master boot record.

ClamWin antivirus

To use this option, click on ClamWin antivirus. Here you find an antivirus program that scans your local drives for malware and removes it.

Windows image recovery

To use this option, click on Windows image recovery. Here you can restore a recovery point or an earlier applied Windows backup. To restore a recovery point, click on recovery point use. To restore a Windows backup, click on backup use.

Image recovery by a recovery point

Image recovery by a Windows backup

Prompt

To use this option, click on Prompt. Here you can start a command line.

Memory diagnostic

To use this option, click on Memory diagnostic. Here you can perform a Memtest on which your main memory is checked for any errors. Click on Ok.

Registration editor

To use this option, click on RegAlyzer registration editor. By using the registration editor, you can repair drivers and software problems, perform special system settings and edit the startup.

Deactivate the Windows Rescue System

Please note, that the server will restart again, while clicking on "Rescue beenden". To boot your server as usual in Windows, proceed as follows:

Login into the customer server center and click on deactivate below rescue system button.

During the next restart, your server will start as usual.