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== Functions ==
== Functions ==
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The user interface of the Webmail lists your folders on the left side. Here your drafts, deleted, sent and Spam eMails can be stored. When the inbox is selected all retrieved mails are listed in the main window with subject, sender, date and size.
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=== Writing an email ===
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Above this bar you can see various icons. The first one checks if new messages are incoming. With the adjoining icon you can write a new eMail.
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* Click on the icon next to
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<br>
<center>
<center>
[[Datei:webmail3.jpg]]
[[Datei:webmail3.jpg]]
</center>
</center>
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When you write a new eMail you are displayed as the sender on top. The recipent can be entered into the text field below. Additionally you can enter your eMail's subject.
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<br>
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Enter the message you want to send into the big text field.
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* Enter the  recipent into the text field below.
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* Enter your eMail's subject.
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* Enter the message you want to send into the big text field.
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<pre>
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
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</pre>
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In the window adjoining to the left you will see your appended files. In order to send the message either click the "Nachricht jetzt senden" button or on the corresponding icon above.
 
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When selecting 'Editor-Typ' ? HTML downright you can write a design-mail where you can determine your individual font, layout, colour etc.
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* In order to send the message either click the "Nachricht jetzt senden" button.
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By clicking on the eMail icon top right you get back to your inbox.
 
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There you will also find the address book icon which creates an address book for you.
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=== Address book ===
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* Click on the address book icon which creates an address book for you.
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<br>
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<br>
<center>
<center>
[[Datei:webmail4.jpg]]
[[Datei:webmail4.jpg]]
</center>
</center>
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Here you can create a new contact by selecting the icon above the contact overview.
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* Create a new contact by selecting the icon above the contact overview.
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<center>
<center>
[[Datei:webmail5.jpg]]
[[Datei:webmail5.jpg]]
</center>
</center>
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When you have created contacts in one of your address book groups all contacts are displayed in this windows.
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By selecting one of the adjoining icons you can write a message, delete a contact, import contacts, export contacts in the vCard format and search for contacts.
 
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<center>
 
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[[Datei:webmail6.jpg]]
 
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</center>
 
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If you want to import contacts you can do this by selecting a vCard file.
 
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Click on the button 'Datei auswählen'.
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=== Filter function ===
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Moreover an existing address book which is stored locally can be completely be replaced. After you have selected the file you want to import click on the "Importieren" button below.
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You can create, change, deactivate or delete filters with the filter function of Webmail.
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With the icon "Einstellungen" (situated top right) you can adjust your Webmail individually. If the tab "Einstellungen" is selected you will see a navigation menu on the left side where you can adjust the user surface, mail box appearance, message creation, address book, special folders and server settings.
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==== Creating filters ====
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<center>
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[[Datei:webmail7.jpg]]
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</center>
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When selecting the "Ordner" tab you can decide which eMail folders shall be displayed by choosing the folders.
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By selecting the tab 'Identitäten' you can specify your identities.
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TO create a new filter, please proceed as follows:
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<center>
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[[Datei:webmail8.jpg]]
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</center>
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Thereby you can modify your displayed name (visible for the recipents), enter your company's/organization's name, send a blind carbon copy etc.
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Moreover you can create a signature which will be appended at the end of the message when sending an eMail.
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By selecting the 'Filter' tab you get to the settings where you can see your configured eMail filters.
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By selecting the last Icon 'Abmelden' top right you are logged out safely and leaving the Webmail.
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== Filter function ==
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* Log in to http://webmail.euserv.de with your username and password for the EUserv Webmail.
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Log in to http://webmail.euserv.de with your username and password for the EUserv Webmail.
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* Click on the '''"Einstellungen"''' icon on the top right.
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After you have logged in click on the '''"Einstellungen"''' icon on the top right.
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* Click on the tab '''"Filter"'''. Here you can add new filters.
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Now click on the tab '''"Filter"'''. Here you can add new filters.
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<br>
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<br>
<center>
<center>
[[Datei:filter1.png]]
[[Datei:filter1.png]]
</center>
</center>
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You can add a new filter by clicking on the "+" button on the bottom left.  
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Now a frame appears on the right side where you can assign a name to the filter.  
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* Click on the "+" button on the bottom left to create a new filter.  
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* Assign a name to the filter.  
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<br>
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<br>
<center>
<center>
[[Datei:filter2.png]]
[[Datei:filter2.png]]
</center>
</center>
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Here you can specify the filter rules for each tested eMail.
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* Choose between '''"trifft alle folgenden Regeln" [matches all of the following rules], "trifft irgendeine der folgenden Regeln" [matches any of the following rules] and "alle Nachrichten" [all messages]'''.
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* Save your filter by clicking on the '''"Speichern"''' button.
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You may choose between '''"trifft alle folgenden Regeln" [matches all of the following rules], "trifft irgendeine der folgenden Regeln" [matches any of the following rules] and "alle Nachrichten" [all messages]'''. If you choose 'trifft irgendeine der folgenden Regeln': Betreff ? enthält: 'Test', for instance that causes all eMails whose subject [Betreff] contains [enthält] the word "Test" to be filtered out.
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==== Changing/Switch off filters ====
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Additionally you can set '''filter actions'''. The messages filtered out according to the rules mentioned above for instance can be moved to the inbox. With this only the eMails selected by the filter are moved. To do so select "Verschiebe Nachricht" in the button menu and "Posteingang" in the adjoining button menu.
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It's also possible to switch off your created filter. Please proceed as follows:
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When you have set up your filter you can save it by clicking on the '''"Speichern"''' button.
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* Select the option '''"Filterregel abschalten"''' on the top right.
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<br>
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It's also possible to switch off your created filter. This can be achieved by selecting the option '''"Filterregel abschalten"''' on the top right.
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<br>
<center>
<center>
[[Datei:filter3.png]]
[[Datei:filter3.png]]
</center>
</center>
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In addition to your filter rule ''''Betreff' -> enthält -> 'Test'''' you cann add a new rule by clicking the green '+' button; for instance: ''''Absender' -> enthält -> 'User''''. Here both rules are being considered. That means in conclusion that only the messages are filtered whose subject line contains the word "Test" or whose sender is "User".
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By clicking the trash can icon you can remove this rule.  
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* Click on the "Speichern" button to save your changes.
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If you choose "trifft alle folgenden Regeln" here that means that only the messages are filtered out that contain the word "Test" in the subject line AND whose sender is "User".
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To change or deleting your filter rules, please proceed as follows:
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The same is possible for the filter actions. In the example given here only messages which are filtered according to the rules above are moved to the inbox and sent as a copy to "User2".
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* Go to the filter rule you want to delete.
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* Click on the "Trash" icon.
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* Click on the "Speichern"-Button to save your changes.
== Deleting e-mails when the quota has been exceeded ==
== Deleting e-mails when the quota has been exceeded ==

Version vom 16:13, 8. Okt. 2014

Webmail

Inhaltsverzeichnis

Webmail

Login to the user interface

Login via the email account

To login with your email account to the user user interface of Webmail, please proceed as follows:



Datei:webmail1.jpg



  • Log in with your username and password for the Webmail here.
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Email-Accounts. 



Datei:webmail2.jpg




Login via the email alias

To login with your email alias to the user user interface of Webmail, please proceed as follows:



Datei:webmail_euserv_en_login.jpg



  • Log in with your username and password for the Webmail here.
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Aliases/Addresses. 



Datei:webmail2.jpg



Functions

Writing an email

  • Click on the icon next to



Datei:webmail3.jpg



  • Enter the recipent into the text field below.
  • Enter your eMail's subject.
  • Enter the message you want to send into the big text field.
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.


  • In order to send the message either click the "Nachricht jetzt senden" button.


Address book

  • Click on the address book icon which creates an address book for you.



Datei:webmail4.jpg



  • Create a new contact by selecting the icon above the contact overview.



Datei:webmail5.jpg




Filter function

You can create, change, deactivate or delete filters with the filter function of Webmail.

Creating filters

TO create a new filter, please proceed as follows:

  • Log in to http://webmail.euserv.de with your username and password for the EUserv Webmail.
  • Click on the "Einstellungen" icon on the top right.
  • Click on the tab "Filter". Here you can add new filters.



Datei:filter1.png



  • Click on the "+" button on the bottom left to create a new filter.
  • Assign a name to the filter.



Datei:filter2.png



  • Choose between "trifft alle folgenden Regeln" [matches all of the following rules], "trifft irgendeine der folgenden Regeln" [matches any of the following rules] and "alle Nachrichten" [all messages].
  • Save your filter by clicking on the "Speichern" button.

Changing/Switch off filters

It's also possible to switch off your created filter. Please proceed as follows:

  • Select the option "Filterregel abschalten" on the top right.



Datei:filter3.png



  • Click on the "Speichern" button to save your changes.

To change or deleting your filter rules, please proceed as follows:

  • Go to the filter rule you want to delete.
  • Click on the "Trash" icon.
  • Click on the "Speichern"-Button to save your changes.

Deleting e-mails when the quota has been exceeded

If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows:

  • Enter the address of the EUserv Webmail in your web browser: http://webmail.euserv.de
  • Log in with your e-mail account's username and password
  • Select “Personal Settings” from the upper menu
  • Click “Server Settings” and check the field “If moving messages to 'Deleted Items' fails, permanently delete them”
  • Finally, click the “Save” button to apply these settings



Please contact the support under support@euserv.de if the problem still occurs.