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= Webmail =
= Webmail =
== Login  to the user interface ==
== Login  to the user interface ==
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=== Login via the email account ===
 
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To login with your email account to the user user interface of Webmail, please proceed as follows:
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=== Login via the email alias ===
 +
 
 +
To login with your email alias to the user interface of Webmail, please proceed as follows:
   
   
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* Enter the address of the EUserv Webmail into your web browser's address bar: http://webmail.euserv.de.
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* Enter the address of the EUserv Webmail into your web browser's address bar: https://support.euserv.com/webmail
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<br>
<br>
<br>
<center>
<center>
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[[Datei:webmail1.jpg]]
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[[Datei:webmail_euserv_en_login_email_alias_1.jpg]]
</center>
</center>
<br>
<br>
<br>
<br>
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* Log in with your username and password for the Webmail here.
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* Log in with your username (red marked frame) and password for the Webmail here.
<pre>
<pre>
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You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Email-Accounts.  
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You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Aliases/Addresses.  
</pre>
</pre>
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<br>
<br>
<br>
<center>
<center>
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[[Datei:webmail2.jpg]]
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[[Datei:webmail2_en.png]]
</center>
</center>
<br>
<br>
<br>
<br>
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=== Login via the email account ===
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=== Login via the email alias ===
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To login with your email account to the user interface of Webmail, please proceed as follows:
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+
-
To login with your email alias to the user user interface of Webmail, please proceed as follows:
+
   
   
* Enter the address of the EUserv Webmail into your web browser's address bar: http://webmail.euserv.de.
* Enter the address of the EUserv Webmail into your web browser's address bar: http://webmail.euserv.de.
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<br>
<br>
<center>
<center>
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[[Datei:webmail_euserv_en_login.jpg]]
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[[Datei:webmail_euserv_en_login_email_account_1.jpg]]
</center>
</center>
<br>
<br>
<br>
<br>
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* Log in with your username and password for the Webmail here.
+
* Log in with your username (red marked frame) and password for the Webmail here.
<pre>
<pre>
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You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Aliases/Addresses.  
+
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Email-Accounts.  
</pre>
</pre>
<br>
<br>
<br>
<br>
<center>
<center>
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[[Datei:webmail2.jpg]]
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[[Datei:webmail2_en.png]]
</center>
</center>
<br>
<br>
<br>
<br>
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== Functions ==
== Functions ==
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The user interface of the Webmail lists your folders on the left side. Here your drafts, deleted, sent and Spam eMails can be stored. When the inbox is selected all retrieved mails are listed in the main window with subject, sender, date and size.
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=== Writing an email ===
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Above this bar you can see various icons. The first one checks if new messages are incoming. With the adjoining icon you can write a new eMail.
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* Click on the icon 'Create a new messsage'
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<br>
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<br>
<center>
<center>
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[[Datei:webmail3.jpg]]
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[[Datei:webmail3_en.png]]
</center>
</center>
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When you write a new eMail you are displayed as the sender on top. The recipent can be entered into the text field below. Additionally you can enter your eMail's subject.
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<br>
 +
<br>
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Enter the message you want to send into the big text field.
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* Enter the recipent into the text field below.
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* Enter your eMail's subject.
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* Enter the message you want to send into the big text field.
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<pre>
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
 +
</pre>
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In the window adjoining to the left you will see your appended files. In order to send the message either click the "Nachricht jetzt senden" button or on the corresponding icon above.
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* In order to send the message either click the '''Send now''' button.
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When selecting 'Editor-Typ' ? HTML downright you can write a design-mail where you can determine your individual font, layout, colour etc.
 
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By clicking on the eMail icon top right you get back to your inbox.
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=== Address book ===
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There you will also find the address book icon which creates an address book for you.
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* Click on the address book icon which creates an address book for you.
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<br>
<center>
<center>
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[[Datei:webmail4.jpg]]
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[[Datei:webmail4_en.png]]
</center>
</center>
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Here you can create a new contact by selecting the icon above the contact overview.
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<br>
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<center>
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<br>
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[[Datei:webmail5.jpg]]
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</center>
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When you have created contacts in one of your address book groups all contacts are displayed in this windows.
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By selecting one of the adjoining icons you can write a message, delete a contact, import contacts, export contacts in the vCard format and search for contacts.  
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* Create a new contact by selecting the icon above the contact overview.
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<br>
<center>
<center>
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[[Datei:webmail6.jpg]]
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[[Datei:webmail5_en.png]]
</center>
</center>
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If you want to import contacts you can do this by selecting a vCard file.
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<br>
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<br>
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Click on the button 'Datei auswählen'.
 
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Moreover an existing address book which is stored locally can be completely be replaced. After you have selected the file you want to import click on the "Importieren" button below.
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=== Filter function ===
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With the icon "Einstellungen" (situated top right) you can adjust your Webmail individually. If the tab "Einstellungen" is selected you will see a navigation menu on the left side where you can adjust the user surface, mail box appearance, message creation, address book, special folders and server settings.
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You can create, change, deactivate or delete filters with the filter function of Webmail.
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<center>
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[[Datei:webmail7.jpg]]
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</center>
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When selecting the "Ordner" tab you can decide which eMail folders shall be displayed by choosing the folders.
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By selecting the tab 'Identitäten' you can specify your identities.
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==== Creating filters ====
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[[Datei:webmail8.jpg]]
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</center>
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Thereby you can modify your displayed name (visible for the recipents), enter your company's/organization's name, send a blind carbon copy etc.
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Moreover you can create a signature which will be appended at the end of the message when sending an eMail.
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TO create a new filter, please proceed as follows:
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By selecting the 'Filter' tab you get to the settings where you can see your configured eMail filters.
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* Log in to https://support.euserv.com/webmail with your username and password for the EUserv Webmail.
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* Click on the '''Settings''' icon on the top right.
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By selecting the last Icon 'Abmelden' top right you are logged out safely and leaving the Webmail.
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* Click on the tab '''Filters'''. Here you can add new filters.
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<br>
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== Filter function ==
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<br>
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Log in to http://webmail.euserv.de with your username and password for the EUserv Webmail.
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After you have logged in click on the '''"Einstellungen"''' icon on the top right.
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Now click on the tab '''"Filter"'''. Here you can add new filters.
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<center>
<center>
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[[Datei:filter1.png]]
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[[Datei:filter1_en.png]]
</center>
</center>
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You can add a new filter by clicking on the "+" button on the bottom left.  
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<br>
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<br>
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Now a frame appears on the right side where you can assign a name to the filter.  
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* Click on the '''+''' button on the bottom left to create a new filter.  
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* Assign a name to the filter.  
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<br>
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<br>
<center>
<center>
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[[Datei:filter2.png]]
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[[Datei:filter2_en.png]]
</center>
</center>
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Here you can specify the filter rules for each tested eMail.
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<br>
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<br>
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* Choose between '''matches all of the following rules, matches any of the following rules''' and '''all messages'''.
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* Save your filter by clicking on the '''Save''' button.
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You may choose between '''"trifft alle folgenden Regeln" [matches all of the following rules], "trifft irgendeine der folgenden Regeln" [matches any of the following rules] and "alle Nachrichten" [all messages]'''. If you choose 'trifft irgendeine der folgenden Regeln': Betreff ? enthält: 'Test', for instance that causes all eMails whose subject [Betreff] contains [enthält] the word "Test" to be filtered out.
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==== Changing filters ====
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Additionally you can set '''filter actions'''. The messages filtered out according to the rules mentioned above for instance can be moved to the inbox. With this only the eMails selected by the filter are moved. To do so select "Verschiebe Nachricht" in the button menu and "Posteingang" in the adjoining button menu.
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To change or deleting your filter rules, please proceed as follows:
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When you have set up your filter you can save it by clicking on the '''"Speichern"''' button.
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* Go to the filter rule you want to delete.
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* Click on the '''Trash''' icon.
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* Click on the '''Save''' button to save your changes.
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It's also possible to switch off your created filter. This can be achieved by selecting the option '''"Filterregel abschalten"''' on the top right.
 
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<center>
 
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[[Datei:filter3.png]]
 
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</center>
 
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In addition to your filter rule ''''Betreff' -> enthält -> 'Test'''' you cann add a new rule by clicking the green '+' button; for instance: ''''Absender' -> enthält -> 'User''''. Here both rules are being considered. That means in conclusion that only the messages are filtered whose subject line contains the word "Test" or whose sender is "User".
 
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By clicking the trash can icon you can remove this rule.
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==== Disabling filters ====
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If you choose "trifft alle folgenden Regeln" here that means that only the messages are filtered out that contain the word "Test" in the subject line AND whose sender is "User".
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It's also possible to switch off your created filter. Please proceed as follows:
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* Select the option '''Disable rule''' on the top right.
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<br>
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<br>
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<center>
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[[Datei:filter3_en.png]]
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</center>
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<br>
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* Click on the '''Save''' button to save your changes.
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The same is possible for the filter actions. In the example given here only messages which are filtered according to the rules above are moved to the inbox and sent as a copy to "User2".
 
== Deleting e-mails when the quota has been exceeded ==
== Deleting e-mails when the quota has been exceeded ==
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If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows:
If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows:
-
* Enter the address of the EUserv Webmail in your web browser: http://webmail.euserv.de
+
* Enter the address of the EUserv Webmail in your web browser: https://support.euserv.com/webmail
* Log in with your e-mail account's username and password  
* Log in with your e-mail account's username and password  
* Select “Personal Settings” from the upper menu
* Select “Personal Settings” from the upper menu

Aktuelle Version vom 10:24, 6. Sep. 2016

Languages: 

Deutsch Image:Deutsch.png • English Image:English.png

Webmail

Inhaltsverzeichnis

Webmail

Login to the user interface

Login via the email alias

To login with your email alias to the user interface of Webmail, please proceed as follows:



Datei:webmail_euserv_en_login_email_alias_1.jpg



  • Log in with your username (red marked frame) and password for the Webmail here. 
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Aliases/Addresses.



Datei:webmail2_en.png



Login via the email account

To login with your email account to the user interface of Webmail, please proceed as follows:



Datei:webmail_euserv_en_login_email_account_1.jpg



  • Log in with your username (red marked frame) and password for the Webmail here. 
You will find your data on the EUserv homepage http://www.euserv.de under  Customer panel -> Login -> select contract -> Email-Accounts.



Datei:webmail2_en.png




Functions

Writing an email

  • Click on the icon 'Create a new messsage'



Datei:webmail3_en.png



  • Enter the recipent into the text field below.
  • Enter your eMail's subject.
  • Enter the message you want to send into the big text field. 
With the icons above you can send the eMail, check the spelling, append a file, append a signature, save the message and choose further options.
  • In order to send the message either click the Send now button.


Address book

  • Click on the address book icon which creates an address book for you.



Datei:webmail4_en.png



  • Create a new contact by selecting the icon above the contact overview.



Datei:webmail5_en.png




Filter function

You can create, change, deactivate or delete filters with the filter function of Webmail.

Creating filters

TO create a new filter, please proceed as follows:

  • Log in to https://support.euserv.com/webmail with your username and password for the EUserv Webmail.
  • Click on the Settings icon on the top right.
  • Click on the tab Filters. Here you can add new filters.



Datei:filter1_en.png



  • Click on the + button on the bottom left to create a new filter.
  • Assign a name to the filter.



Datei:filter2_en.png



  • Choose between matches all of the following rules, matches any of the following rules and all messages.
  • Save your filter by clicking on the Save button.

Changing filters

To change or deleting your filter rules, please proceed as follows:

  • Go to the filter rule you want to delete.
  • Click on the Trash icon.
  • Click on the Save button to save your changes.


Disabling filters

It's also possible to switch off your created filter. Please proceed as follows:

  • Select the option Disable rule on the top right.



Datei:filter3_en.png



  • Click on the Save button to save your changes.


Deleting e-mails when the quota has been exceeded

If the quota (maximum amount of storage space for e-mails) of your respective webspace or mail plan has been exceeded, it is not possible to delete your E-Mails under Webmail anymore. In this case please proceed as follows:

  • Enter the address of the EUserv Webmail in your web browser: https://support.euserv.com/webmail
  • Log in with your e-mail account's username and password
  • Select “Personal Settings” from the upper menu
  • Click “Server Settings” and check the field “If moving messages to 'Deleted Items' fails, permanently delete them”
  • Finally, click the “Save” button to apply these settings



Please contact the support under support@euserv.de if the problem still occurs.

Von „https://www.euserv.com/wiki/index.php/Webmail/en“