Kundencenter Server Premium Webreset/en

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== General==
== General==
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If you have an EUserv server, there is a possibility to comprehensively establish it in the customer service center.
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If you have an EUserv server tariff, there is a possibility to comprehensively establish it in the customer service center.
You also need special parameters that you can find in the customer service center.
You also need special parameters that you can find in the customer service center.
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== Preparing a Reset ==
== Preparing a Reset ==
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In EUserv customer center, you have the possibility to select different server and manipulate data.  
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In the EUserv customer service center, you have the possibility to select different server and manipulate data.  
Choose your server contract for which you want to perform the Reset.  
Choose your server contract for which you want to perform the Reset.  
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Once you have selected your contract, now click on "Premium-Webreset" under Server.  
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Once you have selected your contract, click on "Premium-Webreset" below Server.  
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== Performing a Reset ==
== Performing a Reset ==
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In the caption  "Daten für Server-Reset" you will see again the data on your server are clearly displayed. This serves for your safety, so that you can restart the correct server.
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In the caption  "Daten für Server-Reset" you will see again the data are clearly shown. This serves for safety, so that you can restart the correct server.
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Version vom 12:06, 15. Okt. 2012

Perform a Server Reset

Inhaltsverzeichnis

Performing a Server Reset

General

If you have an EUserv server tariff, there is a possibility to comprehensively establish it in the customer service center.

You also need special parameters that you can find in the customer service center.

A Reset is a simple restart of your server. It is properly and fully implemented from the customer service center, no stored data get lost.

Preparing a Reset

In the EUserv customer service center, you have the possibility to select different server and manipulate data.

Choose your server contract for which you want to perform the Reset.

Datei:Kc-vertrag-wählen_572x.png



Once you have selected your contract, click on "Premium-Webreset" below Server.

Datei:Server_vertragsdetails-webreset_572x.png



Performing a Reset

In the caption "Daten für Server-Reset" you will see again the data are clearly shown. This serves for safety, so that you can restart the correct server.

Datei:Server-webreset-plain_572x.png



With the check box "Bestätigung per Email" you can be informed by email if the Reset has been performed.

Datei:Server-webreset-mailbest_572x.png



In "Art des Resets", select the type of reset.

Soft Reset

Select "Softreset", then your server is restarted as the command "Strg+Alt+Entf".

This is the gentler version for software and hardware.

Datei:Server_reset_softreset_572x.png



Hard Reset

Select "Softreset", then your server is restarted, such as when you press the hardware reset button on your computer.

This is not the gentlest version for software and hardware, but an alternative if the soft reset does not achieve the desired result.

Datei:Server_reset_hardreset_572x.png