Kundencenter Telefon-Passwort/en

Aus EUserv Wiki

(Unterschied zwischen Versionen)
Wechseln zu: Navigation, Suche
(General)
(Setting the phone password)
Zeile 13: Zeile 13:
== Setting the phone password ==
== Setting the phone password ==
-
In the EUserv customer service center, you have the possibility to set the password for the telephone support. When you have open the start page of the customer service center, you will find the point '''Kundendaten''' in the left menu.
+
In the EUserv customer service center, you have the possibility to set up the password for the telephone support. When you have opened the main page of the customer service center, you will find the point '''Kundendaten''' in the left menu.
<br>
<br>
<br>
<br>
Zeile 21: Zeile 21:
<br>
<br>
<br>
<br>
-
Now you can find an overview of your customer's data and the field 'Telefon-Passwort setzen:(für Telefonanrufe, exakt 6 Zahlen)'. There you set your phone password. '''It is important that it must consists of 6 numbers!'''
+
Now you see an overview of your customerdata and the field 'Telefon-Passwort setzen:(für Telefonanrufe, exakt 6 Zahlen)'. Here you have to set up your phone password. '''The password has to consists of 6 numbers!'''
<br>
<br>
<br>
<br>

Version vom 15:45, 16. Nov. 2012

Setting a phone password

Inhaltsverzeichnis

Setting a phone password

General

If you have an EUserv contract and you want to call the customer support,it is necessary to set up a phone password in the EUserv customer service center.

Once you are connected to the support, you can specify it and you can be immediately assigned.

Setting the phone password

In the EUserv customer service center, you have the possibility to set up the password for the telephone support. When you have opened the main page of the customer service center, you will find the point Kundendaten in the left menu.

Datei:pin_1.png



Now you see an overview of your customerdata and the field 'Telefon-Passwort setzen:(für Telefonanrufe, exakt 6 Zahlen)'. Here you have to set up your phone password. The password has to consists of 6 numbers!

Datei:pin_2.png