Kundencenter Telefon-Passwort/en

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{{Languages|Kundencenter_Telefon-Passwort}}
{{Languages|Kundencenter_Telefon-Passwort}}
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[[Kategorie:Kundencenter]]
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[[Kategorie:Customer center]]
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'''''Setting a phone password'''''
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'''''Setting up a phone password'''''
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'''Setting a phone password'''
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'''Setting up a phone password'''
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== General==
== General==
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If you have an EUserv contract and want to take the phone support claim, so it is necessary to set in the EUserv customer service center a phone password.
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If you have an EUserv contract and you want to call the customer support, it is necessary to set up a phone password in the EUserv customer service center.
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Once you are connected to the support, you can specify it and assign immediately.
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Once you are connected to the support, you can specify it and you can be immediately assigned.
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== Setting a phone password ==
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== Setting up the phone password ==
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In the EUserv customer service center, you have the option to set the password for the telephone support. When you arrive on the homepage of the customer service center, you will find in the left menu the '''customer's data'''.
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In the EUserv customer service center, you have the possibility to set up the password for the telephone support. When you have opened the main page of the customer service center, you will find the point '''Kundendaten''' in the left menu.
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Now you find an overview of your customer's data and set the phone password: (for phone calls, exactly 6 numbers). There you set your phone password. '''It is important that it must consist of 6 numbers!'''
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Now you see an overview of your customer data and the field 'Telefon-Passwort setzen:(für Telefonanrufe, exakt 6 Zahlen)'. Here you have to set up your phone password. '''The password has to consist of 6 numbers!'''
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Aktuelle Version vom 15:07, 22. Nov. 2012

Setting up a phone password

Inhaltsverzeichnis

Setting up a phone password

General

If you have an EUserv contract and you want to call the customer support, it is necessary to set up a phone password in the EUserv customer service center.

Once you are connected to the support, you can specify it and you can be immediately assigned.

Setting up the phone password

In the EUserv customer service center, you have the possibility to set up the password for the telephone support. When you have opened the main page of the customer service center, you will find the point Kundendaten in the left menu.

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Now you see an overview of your customer data and the field 'Telefon-Passwort setzen:(für Telefonanrufe, exakt 6 Zahlen)'. Here you have to set up your phone password. The password has to consist of 6 numbers!

Datei:pin_2.png