Kundencenter Vertrags Details/en

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To see contract details

Inhaltsverzeichnis 1 General 2 See the contract details 3 Cancellation of contract 3.1 Withdraw the cancellation

General

If you have an EUserv plan, there is a possibility to view the associated data in the EUserv customer service center.

For each contract, you can always have a look at all data. In this part of the customer service center, you have the possibility to cancel individual contracts.

See the contract details

In the EUserv customer service center, you have the possibility to see your contract details.

Choose your contract for which you want to see the details.

Click in the left menu on "Vertrags-Details". Now, you will get to the next page that shows all the data about your contract. The page represents when your order was placed, your termination date and other relevant data.

Cancellation of contract

If you want to cancel a contract, you can terminate it online in the customer service center. Just click on "Kündigung jetzt durchführen" in order to initiate the cancellation.

If the cancellation process was completed successfully, it is immediately shown in the customer service center.

Withdraw the cancellation

If you have accidentally cancelled your contract, or want to keep your plan, you can take back the cancellation within 14 days before the expiration of the current contract term arise.

Click on the button "Kündigung zurücknehmen".

If your cancellation was successfully stopped, it is immediately shown in the customer service center.