Free cloud hard disk for backups, music, videos, photos or files up to 2 GByte
Storage | 2 GB see upgrade plans |
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Filer backend | N+1 distributed filesystem with minimum 4 Linux fileserver | |
Data security | data count inside the datacenter | once |
User accounts | how many different user can access the storage space | 1 |
Offsite backup | mirror of whole file storage in our backup datacenter | FSP required |
Dedicated storage access | accessibilty to filesystem via dedicated frontend server with dedicated 1Gbps connection | FSP required |
Web-Client | graphical webfrontend | |
FTP | ||
FTPS/TLS | encrypted FTP | |
Rsync | ||
Rsync (encrypted) | encrypted connection via STUNNEL | |
WebDAV | SSL encrypted | |
Access from external servers | connections from inside and outside EUserv datacenter possible | |
Access from any internet access | i.e. DSL, modem, leased line, cable, satellite |
Network connection | connection speed of filers and frontend servers to a dedicated switchport | 10 Gbit/s |
Connection speed type | "Guaranteed" or "Best Effort" traffic transport speed | Best Effort |
Connection speed DC | Connection speed inside Datacenter | 1 Gbit/s ¹ |
Connection speed incoming | Connection speed from Internet to server | 1 Gbit/s ¹ |
Connection speed outgoing | Connection speed from server to Internet | 1 Gbit/s ¹ |
Bandwidth | unmetered ¹ | |
¹: All traffic usage is included and without further charge (flat fee). We do not cap connection speed. This means server has unlimited / unmetered bandwidth. |
Number of backups | number of possible backupped archives | unlimited |
Number of files | number of possible files at storage space, additional limitation by reaching storage space size | unlimited |
Maximum filesize | technical limited maximum single filesize, additional limitation by reaching storage space size | 5 TB |
Automatic upgrade | upgrade your plan to more storage space without re-sync your whole data (BackupHD -> BackupHD, BackupHD -> FSP or FSP -> FSP) |
Location of servers | location where all services are physically provided from and data are stored | Jena, Germany |
Backend services SLA | service availability p.a. for backend storage servers | 99,95 % |
Frontend services SLA | per service availability p.a. for frontend servers like FTP, WebDAV etc. | 99 % |
Community support | free forum membership | |
Documentation | via EUserv wiki | |
FAQ | via EUserv FAQ system | |
24x7 Email support | Queue based Ticket System | |
Phone support | Support via English and German speaking inhouse staff during business hours (free plans excluded) |
Contract Term* | possible contract terms | 1, 3 or 12 month (1 month for free plans) |
Contract renewal type | type of contract renewal: automatic or manual | automatic |
Payment Term* | prepayment period, depends on chosen contract term | 1, 3 or 12 month |
Termination notice* | min. time to cancel contract before automatic renewal | 1 month for 1 and 3 month contracts, 3 month for 12 month contracts |
*) Terms may vary for specials or promotional offers. ¹) Average delivery time after payment and account confirmation. Average delivery time for already activated accounts is <8h. |
24h ¹ |