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  • Mail & Communication


Mail Plan "MailDomain Basic"

professional email communication under individual domain name

This Plan is End-of-Live and not longer available for sale. Please order "MailDomain Home" plan instead.

 


 

Mail Plan "MailDomain Basic" covers all comfortable features for individual email communication under an own domain name. With webmail support and multiple email accounts mail plan "MailDomain Lite" is the best choice for single users, families or small organisations like offices with a few employees or freelancers.

If you need more than just multiple email accounts under an own domain name, please check our webhosting plans for full hosting your website with email communication included. [ go to webhosting plans ]

Detail Features Mail Plan "MailDomain Basic"

General Features

Domain Name domain in contract included yes
Customer becomes domain name holder AdminC, OwnerC (Holder) yes
Domain Name fees included all fees for domain name registration included yes
DNS-Server nameserver services for full domain connectivity included yes
Online configuration web based configuration panel (customer panel) yes
Changing domain holder fee for later change of domain name holder free
IPv4-Support support for IPv4 protocol yes
IPv6-Support support for IPv6 protocol yes

 

Domain Name Features

Domain redirects max. redirects for your subdomains to external URL's 100
Real Time changes activation / changes of redirects in real time yes
Redirect with Frameset hide your redirect inside a frameset yes
Redirect with Header/HTTP incl. setting HTTP status-codes (301, 302, 307) yes
Wildcard-Redirect reach your domain name without any subdomain yes

 

Nameserver / DNS - Services

own individual Nameserver records possible records types: A, AAAA, AFSDB, CERT, CNAME, DNSKEY, DS, HINFO, KEY, LOC, MX, NAPTR, NSEC, RP, RRSIG, SPF, SSHFP, SRV, TXT unlimited
Wildcard entries A/AAAA records without hostname yes

 

Email Features

Email accounts individual configured email accounts 10
Email storage configure parts of email storage to each account as you need or just the whole storage to one account 5 GByte
Email addresses email aliases with own domainname 1000
Catch-All-Email wildcard email yes
Email redirect to external addresses 1000
Spam protection server side filtering to reduce spam-emails in your accounts yes
Virus protection server side filtering to reduce virus-emails in your accounts yes
IMAP4-Server access your email accounts via IMAP4 protocol yes
Email directories support for server side email directories to manage your emails via IMAP4 yes
POP3-Server access your email accounts via POP3 protocol yes
SMTP-Server smtp.<yourdomain>.xy yes
SMTP-authentication   yes
Secured email access / send SMTP/IMAP via SSL/TLS yes
Mailsize restrictions mailsize for receiving / sending mails up to remaining email-storage unlimited
Webmail access multifunctional webmailer with access to emails and contacts yes

 

Statistics and Bandwidth

Monthly included bandwidth "Flatrate" unlimited
Traffic costs   no additional costs

 

Additional Features

XML-API* Administration via XML-API interface for programming of your own application / panel yes
Free domain transfer no additional charge for domain transfers yes
Free hosting upgrade free upgrade to a higher hosting plan via customer panel yes
*) depends on availability of a specific function, some functions may implemented later. Please ask sales if you need a special function.

 

Help + Support

Community support free forum membership yes
Documentation via EUserv wiki yes
FAQ via EUserv FAQ system yes
24x7 Email support Queue based Ticket System yes
Phone support Support via English and German speaking inhouse staff during business hours Hosting Plan needed

 

Service Level + Guarantee

Stability of prices always the same price for a running contract yes
Reliability guarantee no ads or other restrictions yes
Server backend high avability multicore Linux server cluster yes
Location of servers location where all services are physically provided from and data are stored Jena, Germany
Data backup daily backup of storage data yes
Network SLA minimum network avability 99% p.a.
Service SLA minimum avability of frontend and backend services 99% p.a.
IPv6 connectivity DNS server are native reachable via IPv6 yes

 

Contract and Termination

Contract Term possible contract terms, depends on TLD 12 month or 24 month
Contract renewal type type of contract renewal: automatic or manual automatic
Payment Term prepayment period 12 month or 24 month
Termination notice min. time to cancel contract before automatic renewal 3 month

 

Registration fees



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Sales
Call us: +49 3641 3101011
Mail us: Contact sales

Support
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Mail us: Submit Support Ticket

*)**)***) All prices are included VAT depending on selected country, price tags are per month if not displayed different, additional one time setup fee may apply starting at 0,- EUR. Please watch full description, details and pricing of service. Contract term depends on ordered service from one month. Our terms and conditions obtain for every placed order. Technical data are subject to change. Errors excepted. Productnames, logos and trademarks reside in owner although if not separate marked.

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